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A rock and a hard place…

I just did something I swore I never would… I just googled to see if Verizon FIOS is available locally. Luckily, it is not, so I was saved from that conflicted decision.

Long ago, we were very happy with the internet we got from our local cable company. Then they were consumed by Comcast. Shortly after that Comcast started agressively throttling our bandwidth.

We do not do P2P or illegal file sharing. However, there are two IT professionals in the household who often work from the home office and upload and download large files. Comcast did not like that. I wrote about it three years ago when it was happening. Comcast even replied, but could not unthrottle me. It was unliveable. We switched to ATT/Uverse just a little over 3 years ago.

We have been happy with the service. So much so that I have evangelized it locally and convinced many others to change over. Then came the bandwidth cap decision, which has me concerned and is unresolved.

Add to concerns of much higher charges, in the last week Uverse performance has SUCKED. I will be on the phone with them tomorrow, but this is crazy. We will be watching something On Demand or DVR and it will cut out. We either get a “temporarily unavailable” error message or none at all, but booted out to the main menu “Press OK to watch Uverse”.

This is NOT cheap service. we have a nice package and the fastest Internet connectivity available. That does not seem to matter any more.

I am feeling stuck between a rock and a hard place and it is cold and uncomfortable, with something sharp poking me in the ribs.

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